Privacy & Terms

This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

A1. Information We Collect

Personal Data

We may collect personally identifiable information such as your name, email address, phone number, company name, and job title when you voluntarily provide it through contact forms, course enrollment, or service inquiries.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

A2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and support requests
• To send you course updates, service information, and marketing communications (with your consent)
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our rights

A3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering services, subject to contractual obligations to maintain confidentiality.

We may disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

A4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

A5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information below.

A6. Third-Party Links

Our website may contain links to third-party websites (including academy.scienox.in). We are not responsible for the privacy practices or content of these external sites.

A7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

By accessing our website or using our services, you agree to be bound by these terms of service. If you do not agree with any part of these terms, please do not use our services.

B1. Definitions

“Scienox,” “we,” “us,” or “our” refers to Scienox Technologies Private Limited. “Services” refers to all cybersecurity consulting, training, workshops, and related offerings provided by Scienox. “Website” refers to scienox.in and its subdomains. “User,” “you,” or “your” refers to the individual or entity using our website or services.

B2. Services Description

Scienox provides cybersecurity consulting, vulnerability assessment and penetration testing (VAPT), incident response, cloud security review, corporate training, and ethical hacking workshops. Detailed descriptions of each service are available on our website.

Course enrollments and learning management are handled through our dedicated platform at academy.scienox.in, which is governed by separate terms.

B3. Use of Website

You agree to:

• Use the website in compliance with all applicable laws and regulations
• Not engage in any activity that disrupts or interferes with the website's functionality
• Not attempt to gain unauthorised access to any part of the website or its systems
• Not use the website to transmit malicious code, malware, or harmful content
• Provide accurate and complete information when using contact or inquiry forms

B4. Intellectual Property

All content on this website, including text, graphics, logos, images, course materials, and software, is the property of Scienox Technologies Private Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

B5. Confidentiality

For clients engaging our penetration testing, security audit, or consulting services, all findings, reports, and data shared during the engagement are treated as confidential. We will not disclose such information to third parties without your consent, except as required by law.

B6. Limitation of Liability

Scienox provides its services with professional care and diligence. However, to the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding the services. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

B7. Indemnification

You agree to indemnify and hold Scienox harmless from any claims, damages, or expenses arising from your violation of these terms, misuse of our website, or infringement of any third-party rights.

B8. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

B9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

This refund policy applies to all services, courses, and workshops provided by Scienox Technologies Private Limited. Please read this policy carefully before making a purchase or booking a service.

C1. Course and Workshop Refunds

C1.1 Online Courses

• Full refund available within 7 days of purchase if less than 20% of course content has been accessed
• No refund available after 7 days of purchase or if more than 20% of course content has been accessed
• Refund requests must be submitted in writing to refunds@scienox.in

C1.2 Offline Workshops and Classroom Training

• Cancellation 14+ days before the event: Full refund minus processing fee
• Cancellation 7–13 days before the event: 50% refund
• Cancellation less than 7 days before the event: No refund
• Transfer to another batch is permitted at no additional cost up to 7 days before the event

C1.3 Corporate Training

Corporate training cancellations and refunds are governed by the terms specified in the training agreement executed between Scienox and the client organisation.

C2. Consulting Services Refunds

For cybersecurity consulting, VAPT, and other professional services, refund and cancellation terms are specified in the service agreement or statement of work executed prior to engagement. Generally:

• Cancellation before work has commenced: Full refund of any advance payment
• Cancellation after work has commenced: Refund of any unused portion of pre-paid fees, less compensation for work completed
• No refund for services that have been fully delivered

C3. Workshop Event Cancellation by Scienox

If Scienox cancels a workshop or event due to insufficient registrations, instructor unavailability, or other reasons, registered participants will be offered:

• Full refund of all fees paid, or
• Transfer to the next scheduled workshop at no additional cost

C4. Refund Processing

Approved refunds will be processed within 10–15 business days and credited to the original payment method unless otherwise agreed. Refund processing times may vary depending on the payment gateway or bank.

C5. How to Request a Refund

To request a refund, please email us at refunds@scienox.in with the following information:

• Your full name and contact information
• Course or service name and purchase date
• Order or invoice number
• Reason for refund request